Heritage Crafts Ltd

Absolutely love Heritage Crafts. They are the best company for cross stitch kits and charts, especially the John Clayton International range which I am currently working my way through, 27 in total! Have completed 16 so far. Opened number 17 to find printing errors on the chart (obviously these things happen). I contacted them by email and had a reply in less than an hour apologising and stating that the correct chart would be sent in that evening's post. The correct chart arrived the next day. It is only really when things go less than perfectly that you can really judge a company. Their customer service is second to none. Would highly recommend
Oct 18th, 2021

Wonderful customer service. Additional thread requested for kit and it arrived next day.
Jan 19th, 2021

Wonderful Company. Service is excellent. They have a wonderful array of designs. The kits are very good quality. I wouldn't go any where else for my stiching projects. They also stosk materials and silks.
May 17th, 2020

Lovely customer service.
Jan 17th, 2020

This us tucked away a bit but the sat nav found it ok. A lovely choice of charts or kits and a catalogue is also available with a price list. More of a trade counter than a shop but they are working on it. Lovely helpful lady.
Sep 29th, 2019