LloydsPharmacy

We have used this pharmacy since it opened, for our prescription and other products, and have never had a problem related to the pharmacy. We are notified when our prescription is ready, normally the same or the next day after our online application is requested. We will miss the convenience and friendly staff at this pharmacy..
Mar 1st, 2023

My adult son was seriously ill with scarlet fever (just before Xmas) by the time the 111 GP had called it was 4am on Wednesday 21 Dec - he had ordered a prescription at Rugby Lloyds pharmacy- I set my alarm to be there for 7am sharp as he desperately needed the meds but had to wait 40 mins for the pharmacist to make an appearance. As a nurse myself and precriber I was upset as I felt his condition was so bad every minute counted. I had also travelled from Warwick - I hope there is some admonishment- if not then I would like to make a formal complaint. (It was Wednesday 21 Dec 2022). The rest of the staff were helpful and clearly embarrassed at this negligence.
Feb 1st, 2023

PLEASE can you get your members of staff to listen to your customers when describing what is needed. I had to repeat myself and explain several times before they understood what I needed.
Jan 25th, 2023

Jan 25th, 2023

Poor service. Twice a prescribed medication was not in stock and they refused to order it in and told me to go elsewhere. Staff very rude and not helpful at all and left a pregnant woman in distress with no support. I've moved to boots pharmacy and recommend everyone to do the same. Shame on you Lloyd's.
Jan 21st, 2023