Rowlands Pharmacy Rugby

Why no one answering the phones they are normally good
May 3rd, 2023

Closed on Easter Saturday with no notice of there Easter trading hours. This led to large queues on Tuesday. Also no Ventalin available!
Apr 15th, 2023

Always excellent, swift and polite.
Mar 30th, 2023

Jan 3rd, 2023

I use this pharmacy for my mum who is house bound and needs her medication delivered. Problem is they don't deliver vital medication! In fact they don't deliver any medication on time. I have to go up myself and get the medication which is stupid because they should be delivering them! The last time I went up for my mums medication was because she had no delivery at all for quite a while. Their excuse was that they were very behind with peoples medications and can't deliver them. I said that I will wait for them to be made up and they said they were too busy. I had to get assertive and insist they did them there and then which they did in the end, but they were not happy. I find the pharmacy staff ignorant and you also have to wait ages for them to even acknowledge your there. The phone is constantly ringing in the back ground and no one answers it. If you do speak up and ask for assistance they say in a sharp voice that they are busy and to wait your turn. I am changing pharmacists as they are the worst I've used so far !!
Apr 28th, 2023