Complete Estate Agents Rugby

We'd rented a house through Complete for seven years, they did their best and I'd never had issues with them. Everything was straightforward and they answer the phone when you need them. Highly recommend.
Mar 31st, 2023

Absolutely unprofessional, poor customer service. Friday Week ago I call to book viewing, agency confirmed 14:15 today, 11:00 on viewing day they called me to inform that viewing is available 12;45, I did told that its short notice and my partner will do viewing at 14:15 as she had email and txt message with viewing confirmation. When my partner arrived she wait 30 minutes nobody came, and nobody bother to even contact her. When she called agency they told her that I did change viewing hour. Poor communication, poor customer service.
Jan 27th, 2023

Sep 1st, 2022

Recently moved into one of their advertised apartments. Amazing service. I had a tight schedule to maintain due to work but Chloe one of their negotiators was willing to help. She managed to arrange a viewing for me the following day after my enquiry and helped me start my referencing application the same day. Throughout the process she answered all of my emails within a couple of hours, I never had to wait more than a day for a response. Absolutely amazing service!
Jun 5th, 2022

I came across this company on Google and couldnt recommend them enough! Theyre friendly, informative and extremely helpful!
May 31st, 2022