Next
  • Elliott's Field Retail Park, 1 Leicester Rd
    RUGBY, eng CV21 1SR
  •   (333) 005-5504

Hours

Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:30 AM - 10:30 AM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM

Chamber Rating

4.1 - (239 reviews)
101
78
41
9
10
Read Our 239 Reviews

Chamber Rating

4.1 - (239 reviews)
101
78
41
9
10
  • Damian U

    One of my favourites for all ages and range of items. Amazing staff too!
    Apr 16th, 2023

  • Daryl Spires

    Absolutley SHOCKING customer service from a member of staff who states they have 16yrs customer service. Just came in to ask about collecting some trousers from NEXT online. Basically, not their (staff) problem and was treated like I was an inconvenience - EVEN THOUGH THE SHOP WAS EMPTY! Interesting quality customer service responses "If you aren't happy - cancel the order" or the classic closing line "...whatever!". Took your team 16 years to learn that? We will never EVER use NEXT again - let alone go to this shop. If I could register ZERO stars I would.
    Mar 28th, 2023

  • Sarah Hill

    The shop itself is very nice. I went in store today to buy cushions. I think I was the only customer shopping upstairs. There were two female staff working hard and one man in a black suit with an oriental appearance behind the counter. As I was the only customer I walked up to the counter and the man looked at me in disgust. He rudely said " wait there". He then called to one of the ladies who were busy working and said " you have a customer". She had to stop what she was doing to come and serve me. She was pleasant like you'd expect in a store. Why couldn't he serve me? Not sure if he's the manager but if so he showed a shocking example. He was then just walking around the floor looking relaxed and doing absolutely nothing. I felt sorry for those busy female shop assistants.
    Feb 15th, 2023

  • Joanna P


    Nov 10th, 2022

  • Ivan Erviti


    Jun 16th, 2022

Read Our 239 Reviews

About
Next

Next is located at Elliott's Field Retail Park, 1 Leicester Rd in RUGBY, England CV21 1SR. Next can be contacted via phone at (333) 005-5504 for pricing, hours and directions.

Contact Info

  •   (333) 005-5504

Questions & Answers

Q What is the phone number for Next?

A The phone number for Next is: (333) 005-5504.


Q Where is Next located?

A Next is located at Elliott's Field Retail Park, 1 Leicester Rd, RUGBY, eng CV21 1SR


Q What is the internet address for Next?

A The website (URL) for Next is: https://www.next.co.uk/stores/


Q What days are Next open?

A Next is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:30 AM - 10:30 AM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM


Q How is Next rated?

A Next has a 4.1 Star Rating from 239 reviewers.

Hours

Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:30 AM - 10:30 AM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM

Ratings and Reviews
Next

Overall Rating

Overall Rating
( 239 Reviews )
101
78
41
9
10
Write a Review

Damian U on Google

image One of my favourites for all ages and range of items. Amazing staff too!


Daryl Spires on Google

image Absolutley SHOCKING customer service from a member of staff who states they have 16yrs customer service. Just came in to ask about collecting some trousers from NEXT online. Basically, not their (staff) problem and was treated like I was an inconvenience - EVEN THOUGH THE SHOP WAS EMPTY! Interesting quality customer service responses "If you aren't happy - cancel the order" or the classic closing line "...whatever!". Took your team 16 years to learn that? We will never EVER use NEXT again - let alone go to this shop. If I could register ZERO stars I would.


Sarah Hill on Google

image The shop itself is very nice. I went in store today to buy cushions. I think I was the only customer shopping upstairs. There were two female staff working hard and one man in a black suit with an oriental appearance behind the counter. As I was the only customer I walked up to the counter and the man looked at me in disgust. He rudely said " wait there". He then called to one of the ladies who were busy working and said " you have a customer". She had to stop what she was doing to come and serve me. She was pleasant like you'd expect in a store. Why couldn't he serve me? Not sure if he's the manager but if so he showed a shocking example. He was then just walking around the floor looking relaxed and doing absolutely nothing. I felt sorry for those busy female shop assistants.


Joanna P on Google

image


Ivan Erviti on Google

image


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Overall Rating

Overall Rating
( 239 Reviews )
101
78
41
9
10

Write a Review

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