LMC Physio & Fitness Rugby

After 3 months of a tear in my Achilles tendon not getting any better, I went to see Laura for Shock Wave Therapy. Together with the exercises she prescribed, I was able to walk with relatively little pain after 4 weeks. I was very impressed with Laura's knowledge and experience, and would not hesitate to recommend LMC Physio & Fitness.
Apr 21st, 2023

Loren was great in helping me get over multiple issues. Great service!
Apr 19th, 2023

Ive been having treatment for the last couple of months and Im so glad I chose LMC for treatment. Laura has been brilliant at explaining things, and put a clear action plan in place for recovery.
Apr 13th, 2023

I have been attending Matts Pilates and group personal training sessions for over a year now and I wouldnt go anywhere else; small, bespoke sessions that are adapted to my needs. I have really felt the benefits, no more aching joints! I absolutely recommend Matts classes. He is friendly and very supportive. Thanks Matt
Mar 28th, 2023

Reply: There is not one local review that i have left, but from my experience with your establishment. Please do not make false claims on here. You have not tried to contact me because i have no missed calls or emails from you. Another false claim. Nor you have apologised on the day. But looked at me as if i do not dare to stop your therapist when his service is not proper. My review is simply my own experience and i have stated it clearly. I have not made all this way down to you to only purposely fail your establishment. I was hoping for a proper sports massage. Your own employee told me that he just turned the heater on, hence my comment. I have told him that im cold and he didnt not offer any assistance. You seem to completely ignore the fact that i am a customer who previously had sport massages and i do not need to qualify in order to know when i am getting a sport massage and when a therapist doesnt know what he is doing. You may have better therapists, that is exactly what i was hoping to find after reading your previous reviews, but i was givent an incompitent one. And Thank you for your offer but I have to decline it. This is not a sport massage therapists. Booked a sport massage therapist for 60 min. Expected a professionals as the reviews are very good from previous people. 1. On the day room was cold. Didn't bother to warm the room up knowing that they have a client at 10am. When you offer service such as massage you need to recognise and acknowledge the fact that your client will be partly undressed for you, as a therapist, to be able to provide a sport massage. Therefore you need a room with health and safety procedures in place, and, during the cold winter days, which is by the way today, the 18th of January 2023, having a warm room for this type of service, and prerape it to be warm for your client before they arrive is a must. It is not good enough to turn the heater on only when the client is in the room. This is not how massage service works. 2. If you call your employees a sport massage therapists they need to know how to provide a sport massage. I identified the problem areas as my shoulders. Aiden interpretation of it was to do just this- my shoulders. He didn't do the warm up of the upper body. Just started very gently massaging my right shoulder only! Not touching my other shoulder at all. Just up and down my right shoulder. It was redicilous. I asked to massage it with more presure but it continued being extremely gentle. This is not a sport massage or how it starts, you suppsed to warm up the whole upper body and then massage side by side, not allowing one area remain untouched for a long period of time. Especially in the cold room that you didn't bother to prepare for the client. And by the way, as a sport therapist you guys should know that when customer asks you to concentrate on one particular area it means do the whole body massage and stress on that particular area. I have booked an hour. Of course I expected a proper sport massage. After 10 min I had enough of gentle touch of my one shoulder as well as feeling cold, and said that it is not working for me. I gave my feedback and left. I was not happy to make all that way down there driving for 30 min, expecting a sport massage and getting a graduate, I was not listened to when expessing my wishes and was left feeling cold when on the masseuse bed. It is not a sport or any other massage service or how it should be.
Jan 19th, 2023