Costa Coffee

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 28th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 26th, 2023

I have just taken my 92 year old disabled mother to this cafe within Tesco, Rugby. The sign at the entrance to the cafe explained that the cafe would be closing at 4pm. We arrived at 3.35pm, the toasties hadn't been cut and the cutlery was dirty. I asked for the toasties to be cut and reheated and for clean cutlery. The time was then 3.45pm. . At precisely 4pm a rumbustious member of staff came to our table and told us that the cafe was now closed. We had hardly eaten our food or drunk our coffees. She then proceeded to move the chairs at our table and sweep dust from the floor in to the air. Not actually sweeping the dust and dirt in to a dustpan, just moving it around the floor!!! She then proceeded to ask if she could have our plates, cutlery etc as she wanted to turn the dishwasher off. I have never been so harangued, it was abundantly clear that she was desperate to finish her shift. I asked her to leave us alone to finish our drinks but she was having none of it and stated that she is only paid until 4pm. My mum ended up having to gulp her coffee down and we left. The experience was deeply upsetting for my mum who is in frail health and looks forward to visiting Costa for lunch. We have never experienced this sort of ride behaviour at any Costa before, in fact quite the opposite. This particular cafei is letting Costa down badly.
Apr 7th, 2023

Food : 4/5 | Service : 5/5 | Atmosphere : 4/5 More
Mar 26th, 2023

This coffee is just dope!
Feb 1st, 2023