Summit Inn

Great place good food cheap
May 1st, 2023

Steaks were amazing
Apr 29th, 2023

Further update Mike the General Manger has now made contact, and he has generously offered a main meal for two on the house. I won't be taking up him on his offer, he has also assured me that the relevant training has been given to the staff concerned. Update, the general manager asked me to make contact via email, I did this and suprise suprise a week later I have had no response !!! Shameful really ! Firstly the front of house staff are super friendly and attentive without being overly so. Drinks Service from ordering via app was spot on and we got what we ordered exactly. The food service came out some 20 mins later considering that we had arrived at around 5.45pm was about right. My wife had ordered the Steak and Ale Pie which for us when we eat in a Greene King pub is our go to dish as it's always really nice and tasty. And according to my wife it was good. However I fancied a burger and ordered one from the Stack menu, I really should have gone with the Pie ! This burger was a huge disappointment and a total waste of money, now I am a type 1 Diabetic and I had already given myself my two Insulin shots that I take in the evening and as this was a Carb loaded meal I had given myself extra rapid acting insulin to cover off this meal. So I had to eat what I could and wow it was bad stone cold and partly cooked onion rings over cooked and dry and completely tasteless Beef Patties and chips that looked like they had been scraped from the bottom of the fryer. As I said I ate what I could as I had too. However I left a decent amount on the plate, and when our server returned she asked if everything was ok, no was my reply I explained all of the above, and the response to this was oh I am really sorry would you like a drink on the house ?? No was my reply, at no point did she offer to put right my woeful food and took my plate away. Now to be fair when she came back to take my wife's thoroughly enjoyed Pie plate away, she did apologize again, however again at no point did she offer to make right my half left meal. So will we visit a Greene King again ? Yes because we will stick to what we know, would we revisit this particular Greene King pub...... It's a resounding no from me, shame really as it's a nice pub.
Apr 29th, 2023

Staff friendly and cheerful, couldn't do enough for us. Overall good service.
Apr 28th, 2023

Apr 26th, 2023