Weldricks Pharmacy - Royston Midland Road

If Google allowed you to give no stars, that's what this place would get. That's not based on one experience, it's every time. In my case, they're repeat items, but my GP tells me 3 days, they somehow need 7. Why? How? We're talking standard med's, nothing unusual!
Apr 4th, 2023

Hardly ever answer the phones, ive redialed 72 times with out no one answering, ive even drove down and rang while in the queue and still no one answers plus i couldnt heat a phone ringing, i asked if phones are working they said they had been busy, staff are lovely but surely someone could answer the phone
Mar 2nd, 2023

Usually have what I need, but the wait time is awful and no one explains to you why youre waiting or whats going on. Just all hiding behind the counter looking at the long line of customers and eventually someone will come out to help. Then disappears its annoying
Feb 18th, 2023

Now has a 7 day mandatory wait for repeat prescriptions - and still a huge queue when you've waited. The obvious stock control issues that they have appear to be foisted onto the public and its the publics problem... If you can plan ahead fine but for people with variable conditions that suddenly need a repeat early a 7 days wait means they will run out. For everyday common drug items, I wouldnt expect to wait 7 hours for them, let alone 7 days. No other pharmacy has such a policy - if I left them 7 days at my previous pharmacy I'd have a call on the door from the pharmacist checking I'd not unexpectedly died!
Feb 14th, 2023

First visit here today. They didn't have my prescription due to the doctors sending it to the wrong pharmacy, the young lady who served me first was great, spent quite a while trying to find prescription to no avail. I then rang out of hours service who sent script to the pharmacy, unfortunately prescription was not filled in correctly so the pharmacy then had to ring out of hours service who didn't answer! After a lot of waiting and it almost time for them to close I was advised to call 111, I did finally get my prescription. Top customer service from Weldricks though.
Feb 4th, 2023