Tunbridge Wells Tourist Information Centre

The Visit Tunbridge Wells website offers great information on all the things there are to do in the area. Royal Tunbridge Wells is a vibrant place to base yourself and explore all the nature, villages and stately homes around. There is friendly staff at the new information point in the Amelia with some maps available upon request.
Jun 23rd, 2022

Phone first ! I drove to Tunbridge Wells as your site said you were open but you werent and hadnt been at all today .How can I get a walking tour of TW ?
Feb 16th, 2022

Very friendly and helpful service. We dropped in to pick up a map of local sites, the lady inside took the time to explain where local sites were and how best to get there.
Aug 24th, 2019

Visited Tunbridge Wells with a friend from Worcester to see the Chaleybeate spa and 'take the waters' to find that everything was locked down and has been for 2 years. I understand it is a result of drainage work carried out that has ceased the spring which is absolutely appalling. What must foreign visitors think as well as GB visitors to find that the spring that supplies the spa has been VANDALISED and ruined. The Pantiles, however, look excellent as the last time I visited they were extremely shabby and most shops closed. Shame about the 1960's building at the end which I believe was at one time, suggested to be a museum and to be given a facelift to fit in more with the architecture of The Pantiles. The possibilities there are endless including accommodation on the upper floors, a museum for T/Wells and shops on the ground floor - a natural follow-on from The Pantiles. Could do better.
Apr 28th, 2018

Called in to ask if the lady knew where I could buy a hairdryer, we were visiting for the day, she advised me to go to Boots, giving me a map but with no explanation of how to get there or how far it was. She then asked "Are you interested in history" in a very condescending manner....she then thrust a leaflet at us...she seemed far more interested in putting up a poster for a local event. We came away feeling very disappointed by her service..we visited on the 23rd July.....I am aware that it is a tourist info centre however I was a tourist and needed information. I didn't need to be spoken down to.
Jan 14th, 2018