Baldwins Travel Tunbridge Wells

I always use Baldwin's for my travel arrangements as they are so pleasant and helpful. Today was no exception with Paul arranging travel insurance for me at a very reasonable price. I wouldn't go anywhere else.
Apr 19th, 2023

A thoroughly enjoyable and successful 1st trip to Thailand. Very well looked after by the lovely Thai reps. All ran smoothly and so much less stressful to have all the connections and transits taken care of. Thanks to Kim and her team at Baldwins!
Nov 22nd, 2022

We booked a cruise with Claire and she was amazingly knowledgeable and an incredibly friendly and lovely lady who loved to hear from us after as well. We will now book all our holidays and flights through Claire going forward.
Aug 20th, 2022

Live this company Baldwin's and grace travel Cranbrook brilliant company
May 2nd, 2022

Having dealt with Baldwins Travel for both a couple of personal trips, and a big corporate Christmas function, I can say that I'm truly impressed by all their staff. Lancelot especially has come up with some wonderful suggestions on my personal trips, which I wouldn't have even known about. Unfortunately since my previous review my opinion has changed! Unhelpful staff who show no compassion or willingness to help sort a situation out. Have now been waiting for 124 days for a refund for a cruise that MSC cancelled in April. Legal proceedings have now begun to claim back monies owed to me, over 1000. They cant handle questions or comments on twitter and blocked me a month ago when I asked if there were any updates on the refund. Thats not the way to deal with a customer. Forewarned is forearmed.
Nov 17th, 2020