Mappin & Webb - Official Rolex Retailer
Hours
Chamber Rating
-
richard knight
This branch is fantastic. Im always made welcome and greeted by name a subtle but fantastic touch. These guys treat me like a royalty regardless of the item purchased. Ive bought a dog collar charm, right up to A Rolex and the experience is identical. Offered a chair. Asked how I am, and all the treatment I might expect at reception a 5* event or first class lounge. Its a brilliant relaxed shopping experience. Fantastic gems to set in earring and rings. Just love this little boutique
Apr 2nd, 2023 -
Bibby Westgate
We wanted to make a special occasion for our sons 18th birthday so we visited Mappin and Webb Tunbridge Wells on Bank Holiday Monday to try a Longines and Omega watch they had on their website. When we arrived there were hardly any watches in the shop. Steve was very helpful on the day and suggested trying another shop in Tunbrudge Wells to try one on for size, unfortunately they didn't have the one we wanted either. I rang Mappin and Webb a few days later to speak to Steve, it was his day off, the lady asked for my details and said he would phone back. I didn't hear anything from him for two days so I phoned again to be told he was in a meeting, the lady told me he would ring when the meeting was over. Yet again no phone call! I rang again the next day to be told he was with a customer and he would ring back. It has now been 3 weeks and still no phone call! We have taken our business elsewhere so they have lost out on the sale of two Omega watches one for my son and one for my husband! Be nice to know why Steve hasn't phoned back?!
Apr 22nd, 2023 -
Patrick Cole
Made to feel welcome and valued. Both Steven and Paul were very helpful
Feb 22nd, 2023 -
Ben Gregory
Bad experience. Travelled to an appointment at this store to find zero stock of either of the two watch brands I was interested in. The salesperson told me there was no means to get them in to view and I would need to purchase one before being able to view it. A complete waste of time and horrendous customer service. Needless to say will take my business elsewhere.
Jan 26th, 2023 -
Sybilla Sliczne
Dec 30th, 2022
Contact Info
- (189) 252-5740
Questions & Answers
Q What is the phone number for Mappin & Webb - Official Rolex Retailer?
A The phone number for Mappin & Webb - Official Rolex Retailer is: (189) 252-5740.
Q Where is Mappin & Webb - Official Rolex Retailer located?
A Mappin & Webb - Official Rolex Retailer is located at 19 High St, Royal Tunbridge Wells, eng TN1 1UT
Q What is the internet address for Mappin & Webb - Official Rolex Retailer?
A The website (URL) for Mappin & Webb - Official Rolex Retailer is: https://www.mappinandwebb.com/
Q What days are Mappin & Webb - Official Rolex Retailer open?
A Mappin & Webb - Official Rolex Retailer is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Q How is Mappin & Webb - Official Rolex Retailer rated?
A Mappin & Webb - Official Rolex Retailer has a 4.6 Star Rating from 30 reviewers.
Hours
Ratings and Reviews
Mappin & Webb - Official Rolex Retailer
Overall Rating
Overall Rating
( 30 Reviews )richard knight on Google
This branch is fantastic. Im always made welcome and greeted by name a subtle but fantastic touch. These guys treat me like a royalty regardless of the item purchased. Ive bought a dog collar charm, right up to A Rolex and the experience is identical. Offered a chair. Asked how I am, and all the treatment I might expect at reception a 5* event or first class lounge. Its a brilliant relaxed shopping experience. Fantastic gems to set in earring and rings. Just love this little boutique
Bibby Westgate on Google
We wanted to make a special occasion for our sons 18th birthday so we visited Mappin and Webb Tunbridge Wells on Bank Holiday Monday to try a Longines and Omega watch they had on their website. When we arrived there were hardly any watches in the shop. Steve was very helpful on the day and suggested trying another shop in Tunbrudge Wells to try one on for size, unfortunately they didn't have the one we wanted either. I rang Mappin and Webb a few days later to speak to Steve, it was his day off, the lady asked for my details and said he would phone back. I didn't hear anything from him for two days so I phoned again to be told he was in a meeting, the lady told me he would ring when the meeting was over. Yet again no phone call! I rang again the next day to be told he was with a customer and he would ring back. It has now been 3 weeks and still no phone call!
We have taken our business elsewhere so they have lost out on the sale of two Omega watches one for my son and one for my husband!
Be nice to know why Steve hasn't phoned back?!
Patrick Cole on Google
Made to feel welcome and valued.
Both Steven and Paul were very helpful
Ben Gregory on Google
Bad experience. Travelled to an appointment at this store to find zero stock of either of the two watch brands I was interested in. The salesperson told me there was no means to get them in to view and I would need to purchase one before being able to view it. A complete waste of time and horrendous customer service. Needless to say will take my business elsewhere.
Sybilla Sliczne on Google