Mr and Mrs Cleaning

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Standard cleaning
Mar 30th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Standard cleaning, Deep clean
Mar 8th, 2023

I have been using Mr and Mrs Cleaning for 5 months now for my short let business. Marcin is a really top guy. Can trust him to take good care of the properties, always updates me and is very respectful with everything he does. Honestly if I could replicate him 5 times I would use him for all my properties. Thank you Marcin and team we really do appreciate you! Service: Standard cleaning
Mar 8th, 2023

I had to cancel the day before our clean was due, due to house work being carried out. It was short notice, the evening before. Marcin was angry about this and sent me a msg saying I was 'disrespectful and rude' and to 'look for new cleaners' I always paid on time (same day, within hours of the job) and was always welcoming to our home. He left me high and dry which is a big shame. I left a voice msg but he has not responded. I now search for new cleaners. Service: Standard cleaning
Nov 13th, 2022

We had been using Marcins services for some time and the quality of the clean is good. However, out of the blue Marcin decided to drop us as a client via text message because we paid his fee on Sunday morning following a clean on Friday afternoon (despite never hearing any payment terms from Marcin, nor receiving an invoice or request for payment). If there was a particular need for same day payment, Marcin should have asked us to pay ASAP (as he has in the past). Marcin is well aware that we have a newborn baby at home and that were relying very heavily on having some continuity and stability from our cleaners. Whilst the clean has always been okay, I would advise people to avoid this business if youre looking for someone you can trust for consistency. Weve been left extremely disappointed by the lack of respect and professionalism.
Nov 29th, 2022