Nat's Neat
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flat 12 Molyneux Park Rd
Royal Tunbridge Wells, eng TN4 8DN - (779) 253-6394
Hours
Chamber Rating
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Roxanna
Contracted end of tenancy cleaning from this company. The quote was OK-ish, but what came after was simply appalling: the price quoted was 32ph for one cleaner for ~6hours (excluding oven or carpet washing), which I thought was on a high side but agreed given positive reviews. When the cleaner messaged after 2.5hrs asking for an additional time & charge I was a little surprised since I thought I booked for much longer but it turned out her boyfriend was also cleaning so it was 64ph for 2 of them. I contacted the owner Nat to clarify but was shouted at the outset and accused of not wanting to pay even if I never said that! Then the owner proceeded threatening with the cleaners would leave immediately not finishing the job and that I would never get a receipt for the estate agent that it was cleaned professionally and I would be taken to small claims court for non payment etc.etc. I decided not to listen to this rant. Went back to my apartment, paid the cleaners cash for 3hrs at 64ph rate for an average cleaning and hired someone else to finish the job. I could have never imagined such an interaction with a professional cleaning business that blackmails their clients! Beware & question the positive reviews here.
Jan 9th, 2023 -
Laura Tyler
Positive: Professionalism, Quality, Responsiveness, Value Services: Deep clean, Standard cleaning
Feb 7th, 2022 -
Andrew Over
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Deep clean, Standard cleaning, Moving-related cleaning
Dec 31st, 2021 -
Kate Turnham
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Standard cleaning
Sep 10th, 2021 -
Niladri Kundu
Excellebt service.it rocks...kitchen looks new!!!
Jun 12th, 2021
Contact Info
- (779) 253-6394
Questions & Answers
Q What is the phone number for Nat's Neat?
A The phone number for Nat's Neat is: (779) 253-6394.
Q Where is Nat's Neat located?
A Nat's Neat is located at flat 12 Molyneux Park Rd, Royal Tunbridge Wells, eng TN4 8DN
Q What is the internet address for Nat's Neat?
A The website (URL) for Nat's Neat is: https://www.facebook.com/natsneat/
Q What days are Nat's Neat open?
A Nat's Neat is open:
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: Closed
Q How is Nat's Neat rated?
A Nat's Neat has a 4.9 Star Rating from 8 reviewers.
Hours
Ratings and Reviews
Nat's Neat
Overall Rating
Overall Rating
( 8 Reviews )Roxanna on Google
Contracted end of tenancy cleaning from this company. The quote was OK-ish, but what came after was simply appalling: the price quoted was 32ph for one cleaner for ~6hours (excluding oven or carpet washing), which I thought was on a high side but agreed given positive reviews. When the cleaner messaged after 2.5hrs asking for an additional time & charge I was a little surprised since I thought I booked for much longer but it turned out her boyfriend was also cleaning so it was 64ph for 2 of them. I contacted the owner Nat to clarify but was shouted at the outset and accused of not wanting to pay even if I never said that! Then the owner proceeded threatening with the cleaners would leave immediately not finishing the job and that I would never get a receipt for the estate agent that it was cleaned professionally and I would be taken to small claims court for non payment etc.etc. I decided not to listen to this rant. Went back to my apartment, paid the cleaners cash for 3hrs at 64ph rate for an average cleaning and hired someone else to finish the job. I could have never imagined such an interaction with a professional cleaning business that blackmails their clients! Beware & question the positive reviews here.
Laura Tyler on Google
Positive: Professionalism, Quality, Responsiveness, Value Services: Deep clean, Standard cleaning
Andrew Over on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Deep clean, Standard cleaning, Moving-related cleaning
Kate Turnham on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Standard cleaning
Niladri Kundu on Google
Excellebt service.it rocks...kitchen looks new!!!