Trust Pet Products Ltd

ive been using this company for several years now and they get worse and worse with every order, items missing every single order and horrible vile customer service. my latest order i had received my order plus another shops order......rang in to sort the issue and it took 6 yes 6 attempts to get through to someone......every time i started to speak i was hung up on, when i did get through to someone i was told i was being blind and couldn't read and that its clearly my mistake and incopantace. the pickers cant pick the correct products they can't read the order forms to check what meant to be sent where ive received multiple orders that aren't mine all around rudeness from all departments refunds cannot be processed only credited to your account you cannot see your account credit or past orders on your account so there is no way of tracking items Avoid this company at all costs
Jul 3rd, 2022

Apr 23rd, 2023

Oct 11th, 2022

Apr 19th, 2022

Friendly staff
Feb 12th, 2022