LloydsPharmacy

On 19th January I booked online ( Lloyds Pharmacy website) an appointment for a Blood Pressure check on 6th March at this Lloyds Pharmacy in Lillington. On 5th March I received an appointment reminder from Lloyds Pharmacy. On arrival on the 6th March I was told that they no longer do Blood Pressure checks and hadnt done so for a while. I explained I had been sent a reminder the day before! When I got home, I looked again at the Lloyds Pharmacy website which showed slots available for a blood pressure check at Lillington in the afternoon of 6th March and for the rest of the week. My summary is Total Confusion. Rather than helping with Blood Pressure, Lloyds Pharmacy has given me blood pressure. Avoid.
Apr 2nd, 2023

Absolutely useless every time I go in to pick my medication up there is always an issue they blame it on my GP every time when in fact its their fault ! Theres only 1 member of staff in there who is helpful the rest are useless and so rude .
Jan 1st, 2023

After using this pharmacy for over two years to collect my sons critical medicines the service in the last 6 months has gone drastically downhill. We've had error after error along with mistakes that have cause untold delays. Staff seem incompetent and unwilling to help and the main pharmacist is rude and obnoxious when dealing with issues and complaints - to the point where she told us we should look for another pharmacy. Lloyds being a national chain should invest in customer service training especially when it comes to being apologetic and rectifying mistakes. We are moving pharmacy as we speak. Avoid at all costs!
Dec 28th, 2022

The staff are so rude in here. No compassion when most people who are in a pharmacy are feeling under the weather. Try to avoid. The other Lloyd's pharmacy in town is brilliant. Lillington pharmacy is much better!
Dec 26th, 2022

The service of the staff and dispensing staff is appalling. They do not read prescriptions correctly or at all in my case and give out incorrect information causing unnecessary stress and inconvenience which armed with two young children is really not ideal. On top of that they all speak over each other so there's never a clear message between them. Created a very unnecessary and stressful situation for me on top of a worrying time already all because they did not read a prescription - to the team at crown way, a little bit of accountability can go along way.
Dec 25th, 2022