Chase Meadow Health Centre

Just the most most wonderful GP surgery. We feel very lucky to be patients of Chase Meadow Health Centre. Dr Gill and Dr Vara have been absolutely wonderful at looking after our boys. When we see them, it feels like we are receiving old school GP support. They are both extremely committed to their patients, particularly little ones, and it is abundantly clear that they genuinely care (and, despite how busy and under pressure they are, remember everyone in the family!). The doctors at this surgery have a true vocation. Quite simply the best!
Apr 21st, 2023

I am new to this surgery and after my first visit will probably be registering somewhere else. I came in because I was incredibly unwell and wanted to check that there was nothing more sinister at play with my chest pain. The appointment got booked straight away even though the standard ones had all gone, the receptionist could hear how ill I was and gladly found a space for me. That bit was fine, its the appointment I have issues with. I arrived and was called in early (a bonus I thought), but the doctor that took me through continued to open-mouth chew gum while dealing with me. She also had two computer screens in use, one of which had about 25 tabs open as she was shopping for a new fridge/freezer! No attempt to close these down for my appointment or tidy the room up which was also messy. She then listened to my chest in the usual places but then put the stethoscope on the fleshiest part of my breasts (which are not small)- never had that done before, nor do I think its correct or appropriate! She also didnt sanitise her hands before touching me or any equipment, or put gloves on She then clumsily offered me a sick note but no advice on continued home treatment or whether there was an appropriate prescription, so I enquired about continuing with ibuprofen and was met with Yes, I guess you can just take that and a shrug. Its all left me wondering whether I actually saw a doctor. Very messy, unprofessional and the BNF book on the shelf was over a decade out of date! Disappointed by the experience and in no hurry to repeat.
Apr 11th, 2023

Apr 6th, 2023

Great doctors. Modern - offering multiple options to contact them allowing for you to avoid the 8.30 queueing on the phone. Can order repeat prescriptions online. Friendly receptionists.
Jan 10th, 2023

Very frustrating booking system. My wife waited in the queue for over 20 minutes to get an appointment as caller number 24. The receptionist has terrible attitude and is very rude. Basic customer service skills is severely lacking. Was given a telephone appointment and an appointment in another surgery late in the day. Why is it not possible to book appointments in advance and using modern technology. This practice is stuck in the past.
Nov 29th, 2022