The Lazy Pig Co

Catered for us for the second time. Amazing food, service every time. Will continue to rebook as our chosen caterers. Thank you again Lazy Pig Company
Apr 12th, 2023

Summary: the food was good, however we were disappointed by the customer service received. Below is the feedback I sent to the Lazy Pig Co & I did receive an apology from them and assurance they would take this feedback on board in future. Positives: - The food was really nice, we had lots of guests tell us they enjoyed it & the vegetarians / vegans appreciated the well thought out non-meat option - You arrived on time & started to get all set up with limited input needed from me / my partner Negatives: - We expected more friendly service for the amount we paid & the fact it was a wedding. I was surprised at the end of your service when I came to say thank you that you didn't know that I was the bride & I'm assuming you didn't know who the groom was because of the point below. I would recommend that it is a priority at weddings to ensure you know who the bride / groom are as soon as you arrive. - There were two situations where our guests were told "no"; one was the groom (!) who asked for fries & was told there were none left, and the other was a friend who wanted some condiments but was told no because they had just been packed up (easily in reach to quickly grab). - I wasn't asked at any point if everyone was okay / anything else needed / etc. which would have been a nice check in before you finished service
Apr 2nd, 2023

Critical: Professionalism, Responsiveness
Feb 16th, 2023

We booked these guys as our wedding caterers having never tasted their food, it was a massive risk but it really paid off. The portions were a really decent size and the food was good. I think one way that these guys could improve is in the communication before the event, it was us that would be getting in touch offering numbers and for final payment which having never met them did concern us a little. But they were reliable and when you did speak to them were professional and friendly.
Nov 6th, 2022

I think its fair to say that I have mixed reviews about the Lazy Pig and the service we had at our wedding. We have received lots of positive comments about the food from our guests, but from a communication and planning point of view working with Adam provided unnecessary stress in the run up to the wedding. He did not provide any planning or much communication in terms of making sure the food service ran smoothly. I had to ask him what sorts of plates/ set up he needed. However, we did receive swift and detailed responses in defence of him increasing our total price in line with national inflation. After our wedding, about 6 weeks ago, I emailed my thoughts to Adam, but am yet to receive a response. We also had long delays between emails in the weeks before the wedding and were made to feel very anxious when Adam emailed asking for a copy of our booking confirmation 4 days before the wedding. He also was vocally negative about site access even though he was the only supplier who did not do a site visit. Positives: - Lots of food (more on this though) - A few of the waiting staff were really friendly - Adam was happy to update menu when our ideas changed over the course of wedding planning. - Adam was happy to do a menu tasting (at an extra cost) Negatives: - Two vegan guests were not catered for and told the bride did not order for you despite two emails, a verbal conversation and a detailed seating plan with dietary requirements outlined. - Agreed canap menu not served (we arent sure about the correct quantity either) - Sharing starter was not exactly as agreed menu described - Skin on wedges were wedges found in freezer aisle at most supermarkets - Frozen cheesecake served to guests (including bride)
Sep 24th, 2022