Masco Detailing

Jan 19th, 2023

Beware of this SCAMMER, do not send money he will scam and con you and run off with your money then message you saying the companies out of business , I ended up sending him large amount of money as he requested for me to pay upfront which I did. I kept on ringing him none stop as we agreed on what time I should bring my car over to him to get the work done . Next thing you know, he isnt picking up more calls or messages run off with my money then messages me a few days later that the business is going into liquidation. Whatever you do , do not send this person money his done it to a lot of people . SCAMMER , what goes around comes around I hope you get what you truly deserve .
Jul 28th, 2022

Takes your money then calls to say he's going out of business. DO NOT USE HE IS A BAD ONE. GETS HIS FRIENDS TO POST POSITIVE REVIEWS!!! HE OPENS COMPANIES AND CLOSES THEM LIKE THE ARE GOING OUT OF FASHION - OR BUSINESS IN HIS CASE. HES NO GOOD IN BUSINESS, NEEDS TO STICK TO CLEANING CARS AT THE LOCAL CAR WASH.
Jul 11th, 2022

Had my car done by these guys a while back. Ordered via a promotion on the website. Poor communication in terms of what is available and massive delays in getting wraps ordered. Car was left with them for weeks with no updates on when stock would arrive unless chased up frequently. Would often ignore calls and not call back. Wrap itself appears to be installed well and is holding up. Overall very poor experience mainly due to lack of communication and no clarification on timeframes etc and significant delays. My friend cancelled his wrap due to selling car and going abroad and had significant problems with refunds too. Would not recommend at all - I would expect better customer care and when customers are paying thousands for wraps etc.
Jul 6th, 2022

I took my new car to these guys and had front PPF, paint correction and ceramic coating. The person who did the work explained to me that there was a check up that was needed to make sure the PPF was not lifting, and to do some tidying of edges, remove the PPF from parking sensors etc. I was ghosted from that point onwards. Phone calls were rejected. Emails were ignored. I drove to their premises (they were formerly based in Warwick) to find it abandoned. Eventually the owner replied to my emails to say he would call me back - he never did. I was patient until I started to enquire about the business with their competitors and read reviews from other unfortunate customers - they did a runner. The worst thing is I would have happily travelled to their new premises if they had simply told me. Instead, they ignored me. The PPF is now lifting away and I'm having to get it replaced elsewhere - the money I gave these people I won't be getting back! Please avoid and find another detailer. Service: Auto detailing
Jul 2nd, 2022