Nicola Smyth - Leamington Spa

Excellent gents haircut.
May 25th, 2022

Mar 24th, 2022

Really had great things to say about this salon. Until a tried to book my next appointment with them. Sent a email online had a response back from Caroline. I responded to her message and she never got back to me and thats a week ago. Sent another message and still no reply back. I take it from there no response they dont need anymore clients. Thats fine they need me more then I need them so will look for another salon now. Service: Hairstyling
Mar 17th, 2022

I am sorry to write this review but believe that the service I received could be greatly improved. My hair was coloured a pretty copper shade using the temporary Goldwells toner in June. I was repeatedly assured that the colour would wash out within around 6 weeks; I would never had had the treatment if I wasn't confident that this was the case as I simply fancied trying out a new look commitment-free. Incidently, I was charged 25 more than the price specified on the website, but I was willing to put this down to the organisation not having the time to update their price list. Long story short, 6 months later and my naturally blonde hair was still stained. My roots had come through and a ginger tint lingered as seen in the attached photo and it looked a mess. My self-confidence was ruined. I explained my predicament and asked for advice via the form on their website and never received a response. When I forwarded the same message to their instagram account I received a recommendation for one of their cleansing shampoos. Foolishly, I invested in this out of sheer desperation and it made no difference. More money wasted. Ultimately, I went to another hair salon who used three rounds of bleach to remove the extremely stubborn, definitely not temporary colour. This was very costly. It must be said that the staff were lovely and I had a positive experience while receiving the treatment, but I would strongly recommend that you review your own products and do not advertise them as temporary for all hair types. The instagram response stated that not all dyes fade completely: a key piece of information that was cruelly omitted at the point of purchase and could have prevented this entire fiasco. At the very least, the shampoo should have been complementary as it was purchased to reverse a mistake made by your hairdressers. I will never return and would not recommend this service to anyone. Service: Hair coloring
Jan 28th, 2022

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value
Dec 20th, 2021