Casa Manolo, Chelsea

Apr 29th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Tabla Embutidos Ibericos More
Apr 29th, 2023

Loved the croquetas and really friendly staff
Apr 29th, 2023

(Translated by Google) We live in the UK but far from London. One day visiting London we saw the store and decided to buy some marinated bacon, from the window (very expensive, but we were homesick). When we got home we opened them and they were inedible, totally rancid! Obviously we couldn't go back to London just to return them, so we hope to come back another time to discuss it in the store. When we returned a few months later to discuss the problem, they only told us that it had never happened to them, that they were sorry and nothing more. Almost 6 thrown away, probably from having the jars in the window in full sun. We did not specifically claim anything again, but do not expect any kind of customer service if a product is defective and you cannot return it in a short time (which can be common with perishable products). If it hadn't happened to them, they could never have assumed the problem. (Original) Vivimos en UK pero lejos de Londres. Un da de visita en Londres vimos la tienda y decidimos comprar unos torreznos adobados, del escaparate (muy caros, pero tenamos morria). Al llegar a casa los abrimos y estaban incomestibles, totalmente rancios! Obviamente no podamos volver a Londres solo para devolverlos, as que esperamos a volver en otro momento para comentarlo en la tienda. Cuando volvimos unos meses despus para comentar el problema, slo nos dijeron que nunca les haba pasado, que lo sentan y nada ms. Casi 6 tiradas a la basura, seguramente por tener los botes en el escaparate a pleno sol. No volvimos a reclamar nada especficamente, pero no esperis ningn tipo de servicio al cliente si algn producto est defectuoso y no podis volver a devolverlo en poco tiempo (lo cual puede ser comn en productos perecederos). Si no les haba pasado nunca podan haber asumido el problema.
Apr 16th, 2023

(Translated by Google) Very good Spanish food..recommended and the customer service is fantastic (Original) Muy buena comida espaola .. recomendado y el trato al cliente es fantstico
Apr 8th, 2023