Boutique Fursac King's Road

No comment to make on this store specifically . Ordered a garment for UK delivery on the Fursac website. Paid the customs and VAT at UK border clearance, which added another 135 to the purchase price. So far so OK. No indication that the prices on the FR site were exclusive of VAT but wasnt unexpected. Sizing of the garment was wrong (claimed on site to be true-to-size but was not) so asked for an exchange. No return label provided. Attempted to return once unsuccessfully. Had to pay express DHL fees on the second attempt to ensure the return was within the permitted time window. Another 110 out of pocket. Instead of providing an exchange, they then refunded the purchase minus 35 (no explanation as to why) and invited me to purchase again, to incur the same 135 additional cost in duty and VAT. No transparency. Incredibly unhelpful when I called their FR customer service team. Strongly recommend anyone to avoid this company.
Jul 25th, 2021

Exceptional suits and service.
Jun 16th, 2021

Sep 18th, 2020

Excellent offering, best address in London for high-quality menswear and accessories. With over 60 points of sale across France and internationally, this is De Fursacs first flagship store in London on the iconic Kings Road.
Aug 10th, 2020