Zoya Oulton

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 3rd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 1st, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 30th, 2023

Food : 5/5 | Service : 4/5 | Atmosphere : 5/5 More
Apr 11th, 2023

Zoya is nicely presented and has a modern vibe to it from an interior perspective especially when compared to other similar eateries. Atmosphere was also good and felt active. The food was somewhat average actually, we were given what appeared to be like a wall planter which had been repurposed as a poppadom trough and this didn't really suffice between 5 people, in reality it was probably less than 4 poppadoms. To accompany these we were given 2 pickle trays with 6-7 pickles on each. Ridiculous amount given the poppadom situation. Starter was actually quite poor, I had fish Pakora and it just didn't have much flavour. I'd say that this was the worst element of the meal other than service which I will circle back to shortly. For a main I had Indian Butter Chicken, The flavours were quite nice. The chicken could have done with being a little less dry but it tasted reasonable. Pilau rice felt fresh, naan bread again relatively average and nothing extraordinary here. Now the unfortunate running theme with Zoya is service. This can be seen reflected in other reviews I read. Staff are ill trained to be working in hospitality and this should be addressed at the earliest opportunity as the business will suffer over time. I felt forced to help clear our table, which has never happened to me personally before whereby the server was demanding that we pass all our plates down the table and almost borderline passive aggressively. Now I'm not wanting to be wait on like some sort of Roman emperor but I was trying to enjoy conversation and the waiter just kept being rude and interrupting me to pass him various plates and cutlery. Extremely awkward, unorthodox and actually very rude. Waiting for the bill felt like it was an eon and that we'd been deserted, only then as we all rose from our seats to go pay up at the counter we were then pounced upon by the same rude waiter who clearly thought we may have attempted to walk out and basically wanted us to pay but on the most unusual terms I've ever experienced. We just wanted to split the bill 5 ways and pay across multiple cards, however we were refused the ability to do so as we we're told the restaurant would incur a charge per card... At this stage everyone's interest for the experience had somewhat soured and we were left with a bitter sense of regret to be honest. It's that moment as you're leaving through the door of an Indian restaurant and you say to yourself 'We should have just gone to Aagrah'... Zoya isn't worth your time really, I'd recommend just going somewhere else. Aside from this it's in a really strange location opposite a Ford garage so there's also that.
Apr 26th, 2023