Victoria Centre

Book a appointment for blood test please
Apr 2nd, 2023

All I want to do is book appointment for blood test
Mar 28th, 2023

Mar 8th, 2023

Awesome service
Jan 17th, 2023

Today I had the worst experience when I went in for my blood test at Rapheals House. I got to reception and handed in my form and was asked to take a seat. The receptionist came out and started shouting at me and accusing me of not reading my text messages. She kept saying that my appointment was cancelled and I should of read my messages. When she gave me a chance to speak I told her I did not receive any messages and she constantly kept shouting at me to check my phone. I had shown my phone to her, she was very quick to say you did not receive it, but with no apology for her behaviour and rudenes. I was actually mortified by her behaviour and felt a bit embarrassed as there were other patients sitting the waiting area. Once I saw the phlabotamist she told me that it was not my appointment that was cancelled and the receptionist spoke to wrong person. The receptionist did not apologise for her rude behaviour at all I will definitely avoid this place for future reference!!
Feb 14th, 2023