Chain Reaction

They are not opening on the time they have online!!
Jan 4th, 2023

So I visited your store today with my sister, I was shopping in the window looking for ear rings whilst she wanted to look inside for baby bangles. As my sister went to enter your store, the owner was walking out with a customer and my sister asked politely for him to open the second door to allow her double pram to pass. As he opened the door. He turned to us and said " One of you could of opened the door, it's not hard isit." He then followed us into the store and tried justify the way he had said it and tried to apologise, I then turned to him and responded with " you do not expect that type of customer service whilst entering a jewellery store. I turned to my sister and suggested we look elsewhere as we do not want to spend money in places that treat you badly. Customer service skills definitely need updating
Sep 28th, 2022

Went into day to get a chain repaired 60!!! Most expensive quote in the Romford market area - got it repaired in liberty centre opposite the public toilets small little white unit 15 - 45 difference chain reaction didn't check if chain gold either
Aug 15th, 2022

Got my ear done a while back no infection or anything do recommend
Jul 24th, 2022

Went to go get a nose piercing hear and they basically put a normal earring in your nose. Which clearly will come out as there is no butterfly holding it in. Do not go there for a nose piercing. I called them and told them about it and the man did not care. I dont know they can do piercings but not know what specific stud you use for a nose. Now I have wasted money and will probably have to get my nose repierced again.
Mar 25th, 2022