Taco Bell

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
May 1st, 2023

Awful awful service. I do not know how their manager got a job managing their store. I work in Romford and have order with Taco Bell many times. Two times in a row my order for delivery was missing items. The first time I contacted the manager he told me the driver must of taken the items out. Dont see how thats possible when the bags are stapled shut so I raised a complaint with the complaints team to be told theres nothing they could do. Their food is NOT cheap and im sorry missing items aint on. I allowed it to slip as I thought it may have just been a one off. But yet again today our delivery was missing items. We kept the just eat driver with us and called the store for the manager to accuse the driver of taking it. The driver had a massive row with them on the phone while we was there! The driver, bless his kind heart, went back and got our missing things even tho he does not get paid to right there wrongs!! The driver informed us this a common thing from Taco Bell and they always blame the drivers. Its really sad as we love their food but their customer service is NONE existent! I and my colleges will NEVER ever order from there again.
Apr 28th, 2023

Apr 21st, 2023

Recommended dishes Churro More
Apr 18th, 2023

I went at lunch time today 19/04/23 and ordered a cheese quesadilla meal (order no.34) from upon arriving home to eat my meal I was shocked to find it was a chicken quesadilla which was not something I can eat due to myself being a vegetarian. This is something I do not take lightly and feel as if a refund would be the best option or at least the curtesy to ring back after calling and explaining that they would resolve the issue. Ive been Taco Bell and never had an issue so this is new but Im not happy and will not be coming again. !!!
Apr 13th, 2023