Indian Ocean

Literally the worst takeaway experience we have ever had. We picked collection and have driven around for almost an hour trying to call the restaurant, no answer at all. Someone on the street told us it has moved so are now walking around another random street over a mile away trying to find it. No help from restaurant at all ignoring all our calls still no food. Google maps location shows a random house no where near and no further instructions on how to get there.
Dec 30th, 2022

First time ordering from them food was nice
Jul 14th, 2022

Do not order from here. We spent 40 pounds tonight and what a waste of money. Cheese naan, the cheese was off. Kebab were off. Everything covered in oil and more food colouring than a super market. Save your money and make a sandwich at home.
Apr 14th, 2022

Well I always like to make my own opinion on food, but I wish I had taken heed of these last 3 reviews. But I would have thought the restaurant owner would have read them and acted on them because it has not changed. Its tasteless food, literally had to drain the oil off my chicken chilli garlic before I could eat it, even then it didn't taste of anything, the veg rogan Josh my wife had literally just tasted like veg in a tub of oil. Swerve this place!
Apr 10th, 2022

Everyone needs to avoid this takeaway as this was the worst indian takeaway experience ever. Below is an email I sent with deliveroo and had no satisfactory solution from either takeaway or deliveroo. Mar 12, 2022, 21:45 GMT To whom it may concern I am writing to you to make a complaint in regards to my order with Indian Ocean and the poor attitude recieved from one of your allocated drivers working for this business this very evening . 1st off the order was made with Indian Ocean in borstal kent, today 12/03/22 at 18:00, on your site. The estimated time off arrival was due for 19:05. we waited till 19:30 before phoning up Indian Ocean to find out when our order would arrive. The gentleman on the phone apologised and said the delivery left 20 mins ago (so around 19:10) and would be with with us very soon due to how busy they were. We left this for a further 20 mins and called them up again and I spoke to a lady this time who was very rude and unhelpful and got passed onto another lady who eventually stated they would chase the driver up. I recieved a call back 5 mins later to say the lady driver would be with us in 10 mins. However she proceeded to claim my delivery address was incorrect, stating it was telling them to go to maidstone which is why this was delayed. I'm afraid I don't buy this story due to the fact I typed in my details correctly and they still arrived at the correct address at me2 as per online form that was completed myself. The driver arrived at 20:00 with our order and stated the same story as the above lady. I questioned how can this be the case when I filled my form out correctly? Also I questioned the fact they arrived to the correct address, in which her response was it wasn't her problem and tried to fob this off. The food we ordered was incomplete and was cooked to a very poor standard as detailed below. The following items were missing 4 poppadoms 1 Mint sauce 1 pilau rice The currys were very greasy and tastless, the rices we did recieved had no flavour and were of poor quality. I would very much request a full refund due to the poor service I received throughout. If unsuccessful I will escalate this further until I get the result I fully deserve. I will hold off using bad reviews online till this gets resolved on both yours and Indian Ocean website
Mar 31st, 2022