T. Allen Funeral Service

We received an excellent, professional service from T. Allen. All aspects of the process were handled well from initial communication to the final day. Thank you.
Nov 27th, 2021

I was recommended this firm by a good friend. Their customer service was second to none. Nothing was too much. My dear Late Mother had the best send off I could have asked for. Would highly recommend them!
Apr 3rd, 2019

I am somewhat astounded that a letter of apology is not considered standard good customer service when the firm makes an error. Although a verbal apology was received at the time I drew their attention to the error, a request for a written apology, to accompany the appropriate refund was not well received by Michelle - "mistakes happen", "we're only human". I am also surprised that I had to phone to organise the refund. Surely in this business, a follow up call the day after the firm had been alerted to its mistake could be expected? I certainly will not be using this firm again. How disappointing.
Jun 4th, 2018