You Fit Rochester

AGREED DO NOT JOIN THIS GYM. Came to an open day and was sold the dream of a non obligatory 3 month trial, no long term commitment, contract, no notice required.. No other catches or T and Cs as I asked specifically before signing. Never once was my membership acknowledged by phone, post or email. I ended up joining another gym, so saw out my contractual 3 month trial and then cancelled 'safe' in the knowledge that I had fulfilled my obligations as was explained and then clarified to me again by the member of staff before I agreed to sign. Well clearly that bloke must have been on commission and said whatever he needed to, to get the deal as now 4 months on after not a whisper, I recieve a letter from debt collection agency. I have seen your response to the previous complaint of the same nature 2 months ago.I did try to call your number several times. No one picks up. Just like no one was has called, written or emailed me to either welcome me, say goodbye or query payment. I think it's disgusting that you think it s OK to pass on details without any previous contact and also that your team are prepared to miss sell contracts. Clearly this is not an isolated incident . Its not fair to mess with people' like that
Apr 21st, 2023

Nice staff,pleasant and helpful.
Apr 6th, 2023

DO NOT JOIN THIS GYM. Shocking gym with shocking members of staff. My wife Couldnt set up direct debit because of a problem their end which couldnt be resolved at the time so she went back on her next visit and a vile member of staff accused her of not having enough money in the bank made her feel very uncomfortable. So she left and didnt return and joined another gym. During her time at another gym she was receiving junk messages saying join our gym for 0 with the first month free etc. 12 months later were getting letters from debt collectors saying we owe the years worth of money!! Not once did anyone contact her on her 3 points of contact (address, phone, email) letting us know she was actually a member of the gym. Shocking company. DO NOT JOIN!!
Mar 3rd, 2023

Jan 30th, 2023

Well equipped, large gym with loads of space.
Jan 21st, 2023