Zen Internet

They discontinued the 365 subscription. They did send one or two emails but they didn't look very authentic and were assumed to be spam. For a customer who spends a considerable sum annually then I would have at least expected a phone call to warn me that our emails were about to stop.
Apr 25th, 2023

Mar 21st, 2023

Zen Internet is simply the worst ISP I've had the displeasure of experiencing. Read their ToS in detail to understand their modus operandi spoiler it's not good.
Mar 17th, 2023

Feb 8th, 2023

Useless internet, the speeds we were told we would get are way off what we actually get company no help at all just happy to take our money for a service not fit for use. I didnt think it actually possible to get internet as slow as they provide us. Also worth mentioning is the complete lack of any sort of stability with their network, complete drops of connection every 10-15min and when playing games absolutely brilliant ping spikes that Ive seen go all the way up to 2000ms which is perfect for a great gaming experience. You may be asking yourselves if its that bad why didnt you cancel during the cooling of period? Because during that time it was actually alright but now thats done and were stuck with them its turned to complete garbage. In all honesty 1 star is generous, should be less and would be less if it was possible.
Mar 6th, 2023