Prestige Kitchens & Bedrooms (Rochdale) Ltd

Great service and staff. Emma was particularly helpful!
Nov 10th, 2019

Did not get great service from this company at all. We booked in for someone to come round a price up fitting wardrobes to our daughters bedroom also at the time we were looking to have wardrobes fitted in my sons bedroom too but we decided not continue with his room and just buy a wardrobe. Mike came round he measured everything up and said to us if we come to the show room the following Saturday he would have the drawings ready and we could also look at the wardrobes that were on display. We went to the showroom on the Saturday and we were greeted by Mike who said he would leave us to look round, he then realised who we were and admitted he didn't even recognise us when we walked in, he advised that he didn't have the drawings like promised and that he would get them ready for the Sunday he would ring us when they were ready for us to return. We didn't get any call back at all until the following week when he advised my husband of the price of the wardrobes, my husband questioned this because it seemed really high, Mike said that he had added extras in like lights etc which we never said we wanted, he said he would review the price and come back to us. A few days later Mike called my husband back and advised that he couldn't lower the price and that we should go to Ikea for what we want. We wanted fitted wardrobes not anything from Ikea! I wouldn't ever recommend this company to anyone the customer service was non existent. Don't like leaving bad reviews but people need to be aware
Sep 11th, 2019