Caf at Spring Cottage

Such a shame about this cafe 3rd time not lucky. First time my sister and I went for lunch and was told we haven't booked so therefore we could not eat there .So we moved on to another place.I get that,but came across in a abrupt manner.Which took us back. Second time I went on my own at lunch time. I did book a table and requested that i was just attending for coffee and cake. I was told my table wasnt ready and could i waite around outside and take a look around the shop while i waited for my table to be prepared. Which I did.I waited some time and then I went outside and then I went back inside ,when a little lady came across and said your table is ready follow me. I was seated on the area the back it was like a lovely little conservatory area of glass and overlooking the garden. I was given my coffee.Three mins later she came back over,and said sorry i need to move you into the other part.I was up rooted infront of other dinners,and moved into the area were there was people and dogs.I was placed on a large leather settee. I waited quite some time before I was eventually given a cream jam scone,which got everywere as i had to keep leaning over and down to the coffee table.But i managed i did apologise for the mess. Third and final time, my partner and I visited only yesterday on the 16th of January for my birthday. It was quite cold we popped in for a hot drink,i was a little under the weather,so decided not to order food at this point,and we was told that because we had not booked there was only outside seating. This was fine it didn't bother us though it was quite cold yesterday. We waited and waited and waited and the two girls at the side of Us order coffee and cake and was served and ate theirs.I I went to my car to get a second coat because by now I was very cold. partner stated I wonder why is taking so long just to make you drinks. I did inform him that a previous ocasion,it did take quite some time and this is understandable if the busy. However we waited a lot longer than this ,and he went into see, and found out yes they had forgotten us. Eventually when the young lady came out and gave us our drinks there was no apology not even a side biscuit was offered as a gesture of courtesy. Hence I will not be going again. But I do find this disheartening because it is such a lovely place. It saddens me to write this review as i have no dowt is wasnt meant to be delibrate .FURTHER POST 31ST i would have appreciated just an sorry,All this time, nothing .So sad its a lovely spot. Mon 1st may sorry
Apr 30th, 2023

Food : 5/5 | Service : 4/5 | Atmosphere : 5/5 Recommended dishes Ploughman's Lunch More
Apr 26th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 26th, 2023

We visit regularly and always met with fantastic service and wonderful food. The menu is always changing so every visit is a nice surprise. The homemade fruit compote was delicious! Should really consider selling it
Apr 23rd, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 21st, 2023