Shell

I use this station on regular basis and I am always surprised on how bad it is.Bad quality of the equipment and bad customer service.I have now received a 20 fine from Europcarpark because I have spent 2 minutes more than the designated time in the station. Well I was trying to use the hoover, the tyre pump and water pump which were slow and broken. I even tried to fix the pipe myself with some tape (borrowed at the pump) and this is their gratitude. Staff could have warned of the problem, they could have put a sign near the hoover or the water pipe or they could have warned me of the time limit (which as far as I know is a recent introduction).
Mar 17th, 2023

Would had though with Shells 32 billion pound profits they could afford to actually turn on their fridges. However If you want a warm can of coke or a ice cream untouched since the 70s combined with the customer service levels of a prison this is for you .
Feb 15th, 2023

Worst experience. Poor customer service If you are appointing your new staff pls give enough training to them
Nov 3rd, 2022

I usually vacuum my car in there, today I have paid with contactless to use the vacuum machine only after I found out the nozzle is missing which wasnt good at all, please fix it!! Update 20/9/22 The nozzle has been fixed, however they are no longer accepting contactless payment at vacuum machine. Make sure you have a least 2 on you.
Sep 7th, 2022

If I could leave 0 stars I would. Pumps are rubbish it leaks out petrol. Ive been there twice and both times petrol leaked out the pump when filling up. Made a complaint to staff but the response I got was pump is fine.
Sep 4th, 2022