New Mill Street Surgery

This seems like a scam. Nobody responds on the phone.
Apr 30th, 2023

I'm a new patient here and I had an excellent experience with Dr Nardelli. He gave me more time and attention than any other GP before.
Apr 3rd, 2023

I have been to the New Mills Street Surgery countless times, and I have nothing but positive things to say about the nurses and the doctor! THANK YOU to the lovely, lovely team for helping me be happy and healthy. I appreciate you!!! 100% recommend for anyone who is considering going here.
Nov 27th, 2022

The lady on the phone is not trying to be helpful at all. My appointments got cancelled without any notice.
Nov 10th, 2022

Stay away from this practice, it's unsafe. I know the NHS is in a dire situation due to continued cuts, but compared to other GPs I've had, this one is the worst. Very ineffective, long delays with paperwork, long phone waiting times, just seems to be not fit for purpose. Thanks to my experience with them I decided to get private insurance, but they wouldn't even sign my papers so I could go private, I had to beg and they took months. They took ages to link the practice to NHS app. GP appointments only given if you call at 8am when the lines are utterly congested. I called to request a repeat prescription already a week ago for a very important medication, they cut me off, dismissed me and just asked me to email and there's been no reply, nothing. I had to get sorted by 111 out of hours GP, who said the practice had cancelled my repeat prescription so it added extra difficulties. It seems as though the place is broken since Dr Champion retired, not sure. Fortunately o have moved now and will be under a different practice. Just avoid.
Nov 11th, 2022