Latimer by Clarion Housing Group

I'm a First Time Buyer through the Shared Ownership Scheme and Latimer by Clarion Housing Group is my Housing Association. My experience with buying with Clarion was fantastic. Kam, Karolina and Michelle were extremely professional, knowledgeable and helpful made the process run smoothly, answered all my questions promptly and communicated well with both Censeo Mortgage Broker & Direction Law Solicitors. Kam has gone above and beyond to help me find the right flat for me and to solve any issues pre and post completion. Karolina has made the sale process run smoothly in the background answering any questions I had and Michelle, my Customer Home Experience Executive was there for me from the moment of completion onwards helping me with the home demonstration and solving promptly any issues that came. Everything went like a well oiled machine with less than 2 months from the first viewing to the day of completion. Thank you for making this important step so easy for me.
Apr 12th, 2023

Apr 2nd, 2023

Mar 11th, 2023

I sold my property through Latimer homes in December. They added a charge to the bill which wasnt lawful. I am still trying to get the money back and it is now October. There is no contact number and I cant get a reply to my emails.
Oct 26th, 2022

My 1* rating is for Latimer homes. I reserved a property but due to a change in circumstances I was no longer able to purchase the property. I was told I would be issued a refund for my reservation fee over 7 weeks ago. I have had no contact from the company and had no written conformation of my cancellation. There is no way to contact Latimer and have heard from other buyers they are experiencing the exact same issue. I completed a form to have my funds retuned the day it was sent after having to request them myself. This is now an ongoing issue I am going to have to pursue as they are not following the "good will of Help to Buy"
Sep 19th, 2022