Richmond Chase

I have been renting with them for several years now and they've taken care of any problems i've encountered quickly and efficiently. Would recommend
Oct 23rd, 2022

Jun 19th, 2022

Very rude agents.
Nov 8th, 2020

Very bad service! Was waiting for 4 month on a new washing machine and reviewed a old one, used and not fully working one. Paying for extra parking and have trouble with getting a parking space after my late shift. No one is fixing the main doors every one can walk at your door - not secured and people living rubis on the coridore, as well the soor is banging very strong as soon it's more windy you can't sleep in the night it's so noisy! Was promised flat will be refreshed bofore moving in and nothing was done until the next 4 weeks after I moved in.
Oct 19th, 2019

I was shown around a property in Maidstone, and after paying the holding deposit of 169, was told that the current tenant had decided to stay in the property and that they would give me a refund. Its now been a month since this has happened, and despite many emails and phone calls of me asking when will I get my money back, I am just being ignored and still have not been refunded. I am starting to question whether I am ever going to receive it back. Now I am considering paying a fee to take them to small claims court. So I would not recommend ever giving any money to this firm unless you want to risk not receiving it back having to pay a fee to take them to small claims court, as it sounds like this has happened before on previous reviews. Absolutely appalling customer service.
Jan 30th, 2020