Whites AGA Ltd

Jamie was so helpful and knowledgeable about all the different aga models. We are delighted with our new aga
Oct 6th, 2022

Apr 18th, 2022

Punctual, friendly and professional service and clean.
Jan 31st, 2022

I have to agree with Alison. Terrible from start to finish. I more or less had to Harass Jamie to reply to any of my calls. In the end she did mention the reason why and that she had problems. I sympathised but have still heard nothing back although she mentioned she would call me when things were better. That was over a year ago. I bought a12.000 cooker which was very scary to say the least. No one came out to measure or check all was ok for fitting and I was Also advised that I didnt need a plinth for under the Aga. When the Aga team came they asked me why there wasnt one. Very poor service and correspondence
Sep 12th, 2021

Lucky to get 1 star . Terrible customer service. Bought a cooker July 2020 , would not Recommend the company at all . Aga now have told me to deal direct with them and not to get in touch with Whites . Would not buy from this company again . Update - Jamie did contact me and explained her situation and she asked me to take my both my reviews down this one and one I had put on Facebook & to compensate shed send me some vouchers . I took the Facebook one down and then she blocked me from commenting & no vouchers to date . Wed also had a few issues which she said shed chase and after her sob story I believed that she would and once again she never did & I got in touch with Aga myself . I didnt go into depth with the service we received but it was shocking . No pre site inspection, cooker delivered without prior warning , she was chasing delivery details and the cooker was already at our house . Fitted cooker 4 weeks after theyd delivered , fitted incorrectly , came back 3 weeks to try again and damaged a fitting which I had to buy as they didnt send me one . On the second attempt of realigning the cooker and hot cupboard they never checked the wiring and few weeks later we nearly had a fire as the wiring wasnt connected properly to the terminals . Shoddy workmanship and no communication . At the end of the day I bought a cooker , I didnt buy into their personal issues . Not professional at all .
Jul 5th, 2021