3 Wishes

Lady in there has the worst customer service imaginable. I would go out of your way to find somewhere else to buy birthday cards etc!!
Sep 2nd, 2022

Was about to buy three jellycat toys after being in the shop ten minutes and was confronted by a staff member asking if i would wear a mask. I explained it is no longer law and was told its was the policy of the shop. Fine so where had she been all the time i was looking around. Why was i not offered a mask as not everyone now carries them. She did not even bother to check that i am actually exempt due to asthma and worst of all my daughter who was so upset at how i was spoken to by this incompetent shop worker. Id say avoid this shop at all costs.
Apr 19th, 2022

Absolutely disgusting customer service, I was asked to leave the store and told I wasnt welcome as I would not put a mask on, all restrictions have now been lifted and its not a legal requirement. Such a shame as I was planning on spending some money in there! Very rude indeed! Im sure how long this business will last with this attitude especially in these times!!
Jul 17th, 2021

I came on here to see other peoples opinion of the store, Im glad to see Im not the only one who felt the staff were rude. As others, the policy is everyone must wear masks, which is fine. But the staff are clearly using this as a little power trip as they come rushing over and talk to you like a child. After asking if I want to buy a mask (which I refused) I was told to leave the store when I had the items in hand to buy. I have no issues wearing a mask, but when you are running a small business you need to seriously think about how you communicate with potential paying customers. Maybe its time the arrogant staff had some training on how to speak to people politely !!!!!!!!
Jun 13th, 2021

Whist shopping today in the store I was reading the humerous coasters that were by the till and the counter staff who was clearly running late for her break, abruptly and rudely barked at me 'are you actually shopping'. With such lovely stuff in store I was very disappointed in the staff members conduct and i would recommend that some customer service training be invested in....
May 24th, 2021