Trade Shutters

We are a family run business and have used trade shutters as our supplier for the last 4 and a half years, a recent install has prompted me to write this review, the customer was over the moon with their new shutters. The house itself was a really awkward shape with lots of odd shape windows as it's a very old property, the shutters that were ordered were a perfect fit and a dream to install, had great service as usual from the tech support team assisting with the drawings etc from start to finish and will be using trade shutters as our supplier for many years to come. Once again, thank you. Dave.
Jan 13th, 2023

Great communication easy ordering system, very helpful and friendly staff, great product and prices aswell as an amazing installation team. Couldn't of been a simpler process from start to finish, talking of finish the end result was outstanding, my home has been transformed by the shutters installed. 5 star without question
Apr 9th, 2022

Very poor service
Jan 27th, 2022

Jun 5th, 2019

Terrible company. Delivery times over running by weeks and weeks with no idea of when they will be in Extra delivery charges added on after shutters have been delivered with no mention of these charges on portal or website. I will not use again. Steer clear of these charlatans. The threatening tone of your response is exactly why my company name is not used. I also have outstanding orders still waiting to be received and my customers who have already been waiting for weeks with no sign of shutters need not know the company supplying them is you. As for addressing the complaint I have spoken by phone twice to customer service and accounts about unfair and unseen charges. But still I receive invoices, even though both admit that there is no charge anywhere on portal during ordering and payment. Lastly I would think the 5 star reviews on here are more than a little suspicious and mischievous as they sound like the company has posted them itself.
Aug 11th, 2021