Carl Godfrey Dental Surgery

Would give zero stars if possible. Called to book an appointment after lockdown and was rudely told they'd had to reduce their number of patients in order to deal with services post-Covid. So I was struck off without warning, leaving me without a dentist and wait lists in the area of up to 4 years! When I asked why no one informed me I was told "That would have been a courtesy...your dental health is your own responsibility". The worst customer service I have EVER experienced. I work in a hospital and this is no way to speak to patients or handle the backlog post-Covid.
Aug 22nd, 2022

I have been with Carl Godfrey for a number of years and have had first class treatment on every occasion. The staff are pleasant and very helpful .There is always a pleasant aura in the surgery which helps to reduce the usual anxiety when visiting a Dentist.
Jun 11th, 2021

A very kind and caring practice I arrived with no appointment booked and was seen within 15 minutes and my problem was sorted. Excellent advice and service, I would highly recommend.
Mar 10th, 2021

No option for 0 on Google, because that's what they would have got. Phoned today, 18/11/2020, to ask if they were taking on new clients, they said no. I asked if they knew of any dentists locally that were, they said no and hung up!! Phoned mydentist(in Retford) and asked them the same questions and the same replies......but they then gave a list dentists numbers to try and helpline numbers. What a service! Shame on your 'customer service' Carl Godfrey shame.
Aug 10th, 2020

This dental have gone down hill there no care and no customer service skills at all I would void Godfrey at all cost , Only good thing I fund dental Surgery 10 times better and go the extra mile for you, so shame on you Godlfrey Dental Surgery
Jun 6th, 2020