Hong Kong House Retford

Vegetarian options: Nice veriaty of vegetables dishes available. Parking: Parking at the rear of the premises.
Apr 25th, 2023

DO NOT ORDER FROM HERE IF YOU DONT WANT TO BE LET DOWN!!! Ordered some food lady on the phone was really rude she sounded like she didnt even want to take the order told us our food would be 45 mins then a houre went by still no signs of it thought Mabey there busy came to 2 houres and we called to see where our food was for the same rude lady to tell us he has been and couldnt get in but he didnt even try call us? Truth is the lady on the phone never even put my order threw on purpose I would definitely not recommend this Chinese delivery to anyone if I could give them 0 stars i would
Mar 26th, 2023

Twice now I have ordered from the vegetarian section and received chicken - which was only realised after eating some (one was a soup so it was very hard to tell visually, the other was minced veggies which again was hard to tell). Very disappointing and upsetting. But I should have learned after the first instance. Never again. They did rectify the situation in terms of sending out the correct item after I phoned, and the rest of the food is usually nice. But it doesnt really change the fact that theyve gotten something so drastically wrong, twice. Vegetarian options: Usually come with meat in despite ordering the vegetarian option. Avoid!
Mar 4th, 2023

Since this place has been taken over by someone else it has gone downhill BADLY and I'm afraid that after receiving an EXTREMELY out of date Pancake Roll last night and only being offered a fresh one or 3 off our next order when frankly it smelled like it could have killed someone if they ate it we've decided that we won't be ordering from here anymore. I'm not usually fussy about things like this but I smelled this Pancake Roll and I nearly threw up, it smelled absolutely awful and without sounding like a diva it actually ruined my whole meal, a meal we spent almost 40 on. When Stella and Jimmy ran this place it was amazing but not any more...
Feb 26th, 2023

Food is usually ok. Not amazing but ok. But tonight it was burnt - the ribs were actually black. We had the salt and pepper box and everything was way overdone. Ive had issues with the woman on the front desk a couple times too and today she was just plain rude. She has zero manners and slammed our food onto the counter. We definitely wont be returning. We order at least once a month from here and drive a 20 mile round trip to collect but going forward that wont be happening. If we place an order we expect it to be ready for collection at the arranged time. Not 10-20 minutes later.
Feb 5th, 2023