Cedar Court Dementia Care Home

Mar 27th, 2018

Lovely place. Staff are friendly and welcoming and treat my Nan with respect and dignity. Rooms are clean.
Nov 29th, 2019

A couple of years back, this place was a pleasure to work in, like a big family where residents, carers and management all worked together to make the place happy and upbeat. Recently however, good management have been pushed out to make way for newer managers that head office thought were better suited for the home. Since then, morale has dropped significantly, and from my counting, around 40 members of (good) staff have left because of the decline within the past 2 years. One thing I will always say about this home, is that the carers here are out of this world. They are loyal, committed and devoted to their residents regardless of the situation. The carers have held this place together since day 1, and they don't receive nearly as much credit and recognition as they deserve. They Earn minimum wage, to be overworked and rarely have time to get breaks in. They work tirelessly, and they deserve an award. Carers get the 4 stars, management is the reason for it not being 5. Personally I think that head office need to recognise this by at the very least ensuring that they have their breaks on a regular basis, because they get their pay deducted whether they have it or not, but the staff are too loyal, caring and committed to think about themselves, therefore management should.
Sep 26th, 2018

cedar Court nursing home manager very good food is disgusting get spoken to by a carer named lshanon like she's it only asked her for some vinger and she didn't like that because she had to go back to the kitchen came back with some so I began to put some on my chips and to notice all slimefloating in it so I press my buzzer and she comes back all snotty again what's wrong now so I tell her about it and I don't want my chips now I have put it over my chips to spoken to as if I was a child she doesn't think she should do more than bring a drinks trolley round she worked on the dentia side and talks to me like she did them I will have to record her because she is trying to blame me for her behavior
May 21st, 2018