The Wellington Hospital part of HCA Healthcare UK

I'm writing this review only 2 hours after having had a colonoscopy here. I was a bit nervous since it was my first time both with this procedure and being sedated, but the staff was really friendly and made me feel very comfortable. On top of that, I was 100% concious during the whole procedure and didn't feel a single pain. The slight puncture to inject the sedative was the most painful part of the whole process! Would recommend this place and Dr. Austin Obechere for any colorrectal checks.
Apr 24th, 2023

I had brain surgery there last week and every single person who cared for me was exceptional! The food was wonderful, too! I have nothing but praise for the staff and facilities!
Mar 22nd, 2023

I had a minor procedure done as an oupatient. The medical team was good and helpful. The admin side was a nightmare. They "forgot" to send the bill for months and then billed incorrectly for an amount over twice as much as what another more complex procedure cost me at a different hospital. They also refused to itemize the bill. It messed up my insurance benefits and it took another couple of months to rectify during which time I had bills piling up. Fortunately, my insurance rectified what the hospital didn't, but this induced a terrible amount of anxiety that is the last thing you need when you are already unwell.
Mar 21st, 2023

Quite simply phenomenal. Of course, most reviews are based on wether a patient had a successful outcome or not, and thats understandable, but taking each element at a time, this private hospital is unbeatable. PRE-OP - Staff were amazing, the room very good indeed, the food incredibly good considering its a hospital POST OP - Again, staff were superb, High dependency room, absolute care, then recovery superb care STAFF - nurses and doctors are amazing per say, but The Wellington has the best, 24/7, and thats a real 24/7 KITCHEN - Well done chef, a fabulous menu each day, really very good good OVERAL - Yes, its expensive, and of course not all can afford it, but if you can, its money so well spent, because the levels of everything are so, so high SPECIAL PEOPLE - South building, Moustafa, Linda and Vicky, all of whom were above and beyond. THE STAR OF THE SHOW - Mr James Allibone, Neurosurgeon, what Churchill was to The UK, Mr Allibone was to me........a saviour
Mar 26th, 2023

Avoid at any cost! I`ve never experienced so inadequate service from Private Heath care. On 21 february ago I was booked for an appointment with a consultant because of bloated stomach and flatulence. Prof Bloom was great and referred me to diagnostics test, ultrasound and full bloods. My test were booked to the wrong date than what`s discussed but eventually after several phone calls and unnecessary delays, i had it all done at The Princess Grace Hospital part of HCA. Keep in mind they don't do bloods for outpatients there, so i had to go and have bloods test done at another clinic. I wish i was told that in advance by the person in Wellington Hospital who made the booking. Anyway, 3 weeks later, not a word from the doctor`s office. I tried to call the PA on many occasions, left numerous voice messages, no reply whatever! The staff from the main switchboard have been very helpful though but yet, the breath test i should have received at home weeks ago was never dispatched. It`s simply shocking that with the high charges, the doctor`s secretary wouldn't even return my call after all my voice messages i left. Basically 6 weeks after my initial appointment I am desperately trying to arrange a follow up appointment and it seems impossible. Compared to HCA Wellington Hospital NHS is extremely efficient. Avoid at any cost!
Mar 11th, 2023