Santander Bank Plc
Hours
Chamber Rating
-
R Brassey
Jan 13th, 2023 -
Julian Rowley
Worst customer service in banking!
Dec 22nd, 2022 -
Zeitnot Deadline
Terrible customer communication, very limited number of ways to receive support. Very long waiting hours
Nov 2nd, 2022 -
John Franc
I spent two hours of mobile phone calls from overseas trying to contact the right person to talk to. The call centre staff can only answer calls which I believe are given by computer screens. Terrible service and cost a fortune in overseas phone calls. Transfered my money to a bank with better communication skills!
Oct 31st, 2022 -
tonis l
STAY AWAY at all cost!!! You will thank me after! SANTANDER stole my money! Sold my property in Swindon, kept my money in the bank (over 50k) one day got a letter with a check for my savings account (0.53) telling they closed my account but cannot tell me why! The second cheque never arrived! After hundreds of phone calls and complaints and 10 weeks time don't even tell me what's going on! Customer service says they sent both cheques, complaints department saying there is no such information on my account! Obviously never sent me the cheque, decided to keep the money or someone in their office stole it. Cannot cancel the old one cause they don't know what happened to it, so cannot give me a new one! Don't have an access to my money since August, all they telling me is sorry! Would give them 0 stars if i could. Horrible customer service, terrible relationship with customer! I'm taking the last option is to take them to court to get the problem sorted.
Dec 21st, 2022
Contact Info
- (800) 085-1491
Questions & Answers
Q What is the phone number for Santander Bank Plc?
A The phone number for Santander Bank Plc is: (800) 085-1491.
Q Where is Santander Bank Plc located?
A Santander Bank Plc is located at 2 Triton Square, Regent's Park, eng NW1 3AN
Q What is the internet address for Santander Bank Plc?
A The website (URL) for Santander Bank Plc is: https://www.santander.co.uk/
Q What days are Santander Bank Plc open?
A Santander Bank Plc is open:
Thursday: 1:00 PM - 1:00 PM
Friday: 9:30 AM - 9:30 AM
Saturday: Closed
Sunday: Closed
Monday: 9:30 AM - 4:30 PM
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 9:30 AM - 9:30 AM
Q How is Santander Bank Plc rated?
A Santander Bank Plc has a 3.2 Star Rating from 38 reviewers.
Hours
Ratings and Reviews
Santander Bank Plc
Overall Rating
Overall Rating
( 38 Reviews )R Brassey on Google
Julian Rowley on Google
Worst customer service in banking!
Zeitnot Deadline on Google
Terrible customer communication, very limited number of ways to receive support. Very long waiting hours
John Franc on Google
I spent two hours of mobile phone calls from overseas trying to contact the right person to talk to. The call centre staff can only answer calls which I believe are given by computer screens. Terrible service and cost a fortune in overseas phone calls. Transfered my money to a bank with better communication skills!
tonis l on Google
STAY AWAY at all cost!!! You will thank me after! SANTANDER stole my money! Sold my property in Swindon, kept my money in the bank (over 50k) one day got a letter with a check for my savings account (0.53) telling they closed my account but cannot tell me why! The second cheque never arrived! After hundreds of phone calls and complaints and 10 weeks time don't even tell me what's going on! Customer service says they sent both cheques, complaints department saying there is no such information on my account! Obviously never sent me the cheque, decided to keep the money or someone in their office stole it. Cannot cancel the old one cause they don't know what happened to it, so cannot give me a new one! Don't have an access to my money since August, all they telling me is sorry! Would give them 0 stars if i could. Horrible customer service, terrible relationship with customer! I'm taking the last option is to take them to court to get the problem sorted.