Yellow Jersey

Have been a loyal customer for almost 5 years and over that time made 2 separate claims. Had no issues with the first claim after a car drove into me as Yellow Jersey were able to get all the money off the car insurance. However more recently slipped on some ice and it was a completely different experience. They had to cover the cost of this one themselves and put up a fight over every penny. The company they used for repairing my bike took an extremely long time and are incompetent. The headset was reassembled incorrectly and the brakes did not function at all when I received it back due to them not having being bled properly.
Apr 17th, 2023

I had my Ebike purchased on Cycle to work scheme insured with Yellow Jersey after doing some research on the available insurance providers in the market! Most of the insurance providers didnt cover cycle to work scheme bikes, Yellow jersey was one of the few insurance providers with top ratings who did this. I got my bike insured , however it was stolen recently outside a shopping superstore in broad daylight, during peak times in front of many shoppers, when someone fully covering his face cut off an 15/15 standard lock with a machine cutter. I was very stressed after this happened as I have lost nearly 3k in few minutes. However Yellow jersey processed my insurance claim, took few days, and approved my claim. I was definitely super happy for the support Yellow jersey has given me during this stressful times. I feel my claim was handled well. I will definitely recommend Yellow jersey to other people buying bikes on a Cycle to Work scheme without any big research as their prices are fair, service is excellent and their support is more than 5 stars! I have purchased a new bike and Im going to purchase a insurance again with yellow jersey! Thanks Yellow Jersey team! Your excellent support is appreciated!
Apr 13th, 2023

Do not expect them to pay out if your bike is stolen
Mar 7th, 2023

Straightforward to deal with and quick to respond, overall great service.
Feb 7th, 2023

Excellent service - the person who dealt with my claim was extremely helpful and went above and beyond to help me with my damaged bicycle, and even returned some sentimental items from the frame when it was written off. Would recommend this company to anyone who needs bicycle insurance.
Jan 20th, 2023