Mon Amie

Service: Manicure
Apr 11th, 2023

The best facial treatment.I really enjoyed and relaxed.The servise are very nice and the girls are very friendly and kind. Definately recommended.
Apr 5th, 2023

What a wonderful find. Great treatments,great staff,thank you .
Mar 7th, 2023

Rude
Jan 11th, 2023

I had visited the salon a few weeks ago for a facial, however I had the most deplorable experience. On arrival, I can say that the salon was clean and well presented so I was really looking forward to having a nice facial as I never do anything like this and it was a nice treat at a salon with good reviews I researched. I was asked to fill out a form outlining my skincare routine and condition which is standard and I had filled this out with a good feeling. Although after this, I was not consulted with and the beauty therapist, Charlene had not discussed the details with me which should have rung alarm bells but I did not think it would be such a concern trusting a professional and their service at a reputable salon. I had booked a calming facial knowing I have a really simple skincare routine only using a gentle cleanser and moisturiser and just blush and no foundation on my face. None of this was discussed, the facial then started with abrasive scrubs, peels for almost the full hour. I had spoken up at one point where it was stinging and only after the treatment had I seen my face was a full red and raw pink which was sensitive and hot to touch. I was however assured that this is normal and will calm down. This was not the case, I had been so distressed and saw my face was basically rubbed completely raw on my cheeks. I could not even touch or put water on my face as there were tiny cuts on my skin. I had called the salon afterwards. While they did speak to me and issued a full refund, this does not make up for the doctor visit, the weeks worth of using hydrocortosine, gentle moisturisers and working from home for having a scabbed over face which I am still trying to settle down the pink marks. I was not even spoken to since to see how I am recovering and was just brushed off that it is unfortunate. I was even offered to come back for another facial which I declined as an inappropriate suggestion to me but no mention of speaking further with me after. This was an unprofessional service and not at all acceptable. No attention was paid to the fact that I was a new client and the information in my form was not at all accounted for. I would absolutely, inexplicably not recommend this salon.
Sep 26th, 2022