Royal Mail Group Ltd

Need to complain about my parcels being thrown over a fence next to my bungalow that is not accessible to me..
Apr 1st, 2023

Common theme of 1star reviews can only agree with these reviews. Especially from "Chris" on the customer desk....zero common sense and unhelpful.
Dec 23rd, 2022

My parcel sat for 5 days in sorting office. Supposed to be 48hr delivery. Kept checking tracking. Eventually contacted seller to chase up. Then tracking said attempted delivery. No card was left and I was home. Next morning 7am checked again expecting it to say out for delivery but this time said recipient refused delivery, return to sender. Liar's, I have camera's on my property never attempted delivery plus I was home on both days. I then visited sorting office as soon as it opened, there being told that the delivery address was wrong on parcel but they had marked it out so I couldn't see if they were correct or not. Contacted seller they said address was correct and confirmed it by reading out the complete address. Had to get refund and reorder my purchase because royal mail refused to give me package saying the seller was their customer not me and there was nothing they could do. Soo frustrating.
Nov 21st, 2022

(Translated by Google) I recommend nice fast service (Original) Polecam mia szybka obsuga
Nov 16th, 2022

Arrived 1.20pm on Monday to collect an undelivered package. Closed. Open 8am to 10am. Three other people arrived at the same time as me. No service at all from an organisation that is no longer fit for purpose!
Nov 11th, 2022