Top Service Ltd

We have used Topservice for a lot of years and the service has been invaluable in helping us to not only credit score credit customers but keep us up to date with any changes in customer circumstances. We also find the debt collection service helps hugely in both encouraging payment and also perusing bad debts using solicitors and the courts where necessary. The team are great, always friendly and knowledgeable and help keep our credit control on track. keep up the great work.
Jan 29th, 2023

I have always had a great service. All my enquiries are dealt with efficiently and promptly, the staff are friendly and knowledgeable. I can honestly say that all my dealings with Top Service have been positive.
Jan 21st, 2023

A Credit agency that is really helpful, with a super easy to use website. Invaluable when deciding when and if to give new accounts credit.
Jan 16th, 2023

Threatening letters based on a debt of 26.00 being owed and payment not made for 60 days which was an oversight. These companies harass and threaten without due diligence or clarification of debt. Any company that uses this type of company and its methods when dealing with small local businesses should be ashamed. My invoices have always been paid for 20 years and I will never use the company again if they repay loyal customers by using this disgraceful means to an end.
Jan 2nd, 2023

I have used Top Service for a few years now and when I moved companies a couple of years back, one of my first jobs was to set up a new account with them. In simple terms, if you work in the construction industry you NEED a subscription with this company! A company is only as good as its staff though, and this is also this company's greatest strength. I cannot overstate the level of service provided, depth of knowledge and genuine warmth from each and every one of the team I have dealt with. Full credit to the directors for creating this environment. I know how difficult this is to achieve across a business, but also how important it is if you are going to succeed in the long term. They are hands down the single best credit referencing service I have used anywhere. Their offering goes way beyond simply providing reports and insight as the usual suspects (Creditsafe, Experian etc) do. They record the experiences of other subscribers (positive and negative). They provide a range of support options when your customer needs reminding it is in their best interests to pay you (most are included in the subscription). The monthly cost by the way, is surprisingly low - I would have charged more! :) And possibly most usefully, they tell you when something serious may be happening with a customer in your portfolio. This last one has proved very useful twice this year! To be clear. I have no affiliation to this company, I am simply a professional who values service and recognises that the more people who use this service, the better it becomes for all of us.
Apr 17th, 2023