Redbourn Physiotherapy - a multi disciplinary musculoskeletal clinic. Chartered Physiotherapists and Massage Therapists.

I had a great couple of treatments with Gordon while I was visiting from Australia. My back and hip were playing up and needed some massage to help get me back home. I couldnt thank Gordon enough for going the extra mile to make sure I was looked after, had exercises to help and feel really good to get on the plane for the long journey home. Thank you!
Jan 12th, 2023

Sports massage prior to a long cycle which was exactly what I needed
May 8th, 2022

Cant thank the team here enough for treating me and speeding the tricky referral process to treatment within the NHS. Gordon initially treated me and gave huge pain relief but realised I needed to see Ryan who gave me a diagnosis and referral for a neck injury and later To Sarah for a lower back injury. Sarah gave hands on treatment and helped me understand how I could help my pain myself through breathing and exercises . They gave me the best information so when I finally saw a consultant I wasnt just a gibberish wreck and the NHS consultants were grateful for the work theyd done and the information. I trust and recommend them thoroughly and will continue with after my MRIs etc for rehabilitation. The reception staff are always friendly and helpful too
Jan 23rd, 2023

Booked appointment and turned up on time. Told there was a double booking (strange how a computer gets it wrong!) Agreed to wait in the heat for 30 mins. After 35 asked where the therapist was and the receptionist did not know. she called him and he had left to get some food (!!) but would be back in a "couple of secs" After another 10 mins I asked if he was returning and she didn't know. As they charge 20 for failing to get some food to turn up for appointments, I agreed with the receptionist they should pay me 20 (two missed appointments) as i had t leave. As i was going the therapist returned and seemed to claim to know nothing about the delayed appointment, despite being called, and refused to pay 20 or even be apologetic. I swore and left .. with the therapist coming after me! Never again will I use them - travelling all that way for an appointment and then being let down with no recompense or apparent concern for the fiasco
Jul 3rd, 2022

I visited Sarah Cameron in Feb. She may well be good at a diagnosis but this lady really needs to sort her communicates skills with her patients. On my 3rd appointment she said, "What are you here for?" She hadn't even taken the time to review my notes before seeing me. She has no level of compassion. She became very rude when I couldn't understand the exercises she was trying to show me, because her trousers were in the way. She then said, "Well I'm not going to take my trousers off"! Perhaps if she'd stood next to me I might have understood what she meant. She was rude when I responded to her as she was typing up info, "Don't talk to me while I'm doing this" she said. I was speechless. I think she's been in the business too long and needs a refresher course on dealing with patients. I left in tears and refuse to return and would not recommend her.
May 30th, 2022