ALPHA WINDOWS

Alpha windows installed windows and doors in our property several years ago. We recently noticed the double lock had stopped working and they came round quickly to adjust the hinges for us free of charge. Really great company and would recommend.
Dec 30th, 2022

Dec 27th, 2022

After much research i selected Alpha to fit double glazing throughout our house - mixture of new Windows and replacing all glazing in existing conservatory. I found them to be competitive along with the all important FENSA accreditation and insurance backed warranty (cheaper local companies didn't offer this) Install was good, the installers identified two damaged units during the installation and replaced both a few weeks later without hassle Overall very pleased with the friendly and convenient service received Service: Window installation
Aug 10th, 2021

I would not use Alpha Windows again if you paid me. They installed my upstairs windows a few years back and did an excellent job so I decided to use them again. This was a huge mistake! The first door turned up damaged so had to be returned. The fitting was appalling so we had someone out to check the work who agreed it was sub standard. Several weeks later second door arrived with no glass. Waited a few more weeks and the door turned up all ok! Now 11 months on the lock will not work - called Alpha Windows on Saturday who refused to take my details over the phone so I had to log it on line. I was advised I cannot get a lock smith in as my guarantee will be invalid so I have to use one of their own guys. Ok I thought - I will wait. Just called to see what is happening as it is Wednesday and I am told someone will be in contact in due course. Excellent so a door that is not secure and no date for anyone to come out and the advisor believed in her infinite wisdom this was acceptable. To say I am cross is a total understatement! Update after advising Chloe I had posted two negative reviews with in 20 minutes amazingly James called and texted me to arrange a visit the next day. James did turn up and I did mail Chloe to confirm I was happy with the work he has undertaken. However please note at no point did I say I was very happy with the work just happy and I still do not accept a 6 day wait for a fitter on a front door that does not lock is acceptable. Poor show Alpha Windows and still no proper apology.
Feb 13th, 2022

An all round great service and friendly staff. I've used Alpha twice now and both times they have fitted my windows to the highest standards. Any issues during or after installation were dealt with in a timely manner (sometimes on the same same day) and nothing ever felt too much to ask, as long you make good tea :) I would highly recommend Alpha Windows! Service: Window installation
Apr 22nd, 2021